At Claro, we make every effort to honor the privacy and security of our users, customers, and suppliers, as well as their representatives, with regards to all products, services, and websites provided by Claro and any of its affiliates acting as a Controller under relevant data protection rules and regulations.
If you have any queries or comments with regards to the policy or data privacy at Claro, please contact us at firstname.lastname@example.org
When you submit or electronically pass information to any Claro entity (including, but not limited to, contact details), you may at times be asked to provide certain information, including, but not limited to, your name, title, company, address, phone number, e-mail address and line of business. At times, you may also provide us with data regarding your device, your client or supplier account, etc. These kinds of data will in most circumstances be considered as personal data under applicable data protection legislation.
Claro, however, reserves the right to disclose any information obtained from or about you to third parties in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of Claro’s assets.
Claro does not sell, trade or rent your personal information to others outside of Claro.
These classifications of personal data may be transferred to other Claro entities for such purposes, as well as to any third parties to whom the relevant Claro entity subcontracts all or part of this processing. This may, for instance, include e-marketing service providers, hosting providers and any other relevant roles.
Subject to applicable law, you may have some or all of the following rights with respect to your personal data (i) Writing to our local customer service team; or (ii) Connecting with our Data Privacy Committee. For the same, you may be required to include your personal details as well as some means of verifying your identity (e.g. copy of identity card or driving license). Please note that Claro may reject requests that are excessive or a misuse of the relevant right.
Right to access: You may have the right to acquire confirmation as to whether Claro processes personal data with regards to you and if so, gain access to a copy thereof. For certain kinds of data, you may also have a right to data portability.
Accuracy of data: Right of rectification and right to deletion or removal. You may have the likelihood to rectify or acquire the removal of your personal data, provided that the applicable legal requirements are met. The right to deletion is subject to various exceptions, notably as regards personal data whose processing is necessary to support litigation.
Limits to processing: Right to restriction, right to object and consent withdrawal. Furthermore, you may have the right to object to the processing of personal data situated around Claro’s legitimate interests and to otherwise acquire the restriction of particular types of processing in specific circumstances. With regards to the processing of personal data for the purpose of direct marketing, you may have the right to object at any time thereto. Where any processing is based on consent, you may have the right to withdraw such consent at any given point of time.
Right to lodge a complaint: Under certain circumstances, you may have the right to lodge a complaint with the supervisory authority, especially; the data protection authority that is competent for your place of residence or the lead supervisory authority at Claro.
Claro shall attempt to keep the collected information secure at all times. However, Claro shall not be liable for any inadvertent disclosure, destruction, loss, access, change to such information.
Users are liable for all information provided by them or any person on behalf of them. Claro disclaims any liability arising out of the information provided whether such information is correct or incorrect.
Users of this site expressly state that the information provided is correct and complete in all respects. Users expressly agree that Claro is not responsible for the accuracy or the authenticity of the information. Further, Users agree to indemnify Claro against any loss, damage or injury caused to Claro on account of any incorrect, obscene, fraudulent or other manipulated information provided by the Users.